Future Pharma 2024

June 25 - 27, 2024

The Westin Copley Place, Boston, MA

Eric Redline

Vice President, Customer Success Aktana

Eric is responsible for managing the customer experience from the initial implementation through post roll-out support. He brings almost 20 years of experience in the Biopharmaceutical and Life Sciences supporting analytical and marketing insight related activities.

Prior to joining Aktana, Eric served as the Vice President of Client Delivery, Product Development and QA at PharmaMetrics leading client implementations for PharmaMetrics’ SaaS analytics solution for Managed Markets as well as leading Product Development activities to improve the user experience and analytical insights. Eric also led ImpactRx’s (acquired by Symphony Technology Group) client service organization delivering a syndicated data offering. Additionally, he worked as a client engagement manager offering strategic insight and market analysis to brand teams including sales force effectiveness, message execution, and launch planning in categories such as Oncology, Depression, and Anti-Infectives.

He also has experience in software selection and delivery and leveraging best practices throughout the software development lifecycle, which have resulted in the implementation of high performing customized solutions for his clients.

Eric graduated from Saint Joseph’s University with a BS in Pharmaceutical Marketing and holds an MBA from The Wharton School at the University of Pennsylvania with concentrations in Healthcare Management and Operations/Information Management.

Check out the incredible speaker line-up to see who will be joining Eric.

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