Vasant Shetty

The strategic value of digital transformation depends on frontline execution. Complex validation rules and frequent updates inside CRM often create operational friction for pharma field teams. This 30-minute workshop examines a practical framework to shift from reactive training to real-time, in-application guidance. We will strategise how life sciences organizations utilizecontextual assistance to standardise data entry, ensure regulatory compliance, and optimize the operational return on CRM investments.