Theme: Omnichannel Orchestration: Everyone’s talking omnichannel. Few are pulling it off.
Join our interactive workshop to hear our expert speakers introduce foundational frameworks, including customer journey maps and service blueprints, that can empower pharmaceutical and biotech companies to:
- Gain critical insights into the thoughts, feelings, and behaviors of key audiences.
- Design seamless omnichannel experiences that address the unique needs of each segment.
- Drive engagement and build stronger relationships with HCPs, patients, and caregivers.
- Optimize your delivery model across people, processes, and technology to deliver exceptional experiences.
Check out the incredible speaker line-up to see who will be joining Patrick.
Download The Latest Agenda