Kristi Horstman | Future Pharma

Future Pharma 2026

June 1 - 2, 2026

Renaissance Seaport District, Boston, MA

Kristi Horstman

Kristi Horstman

Director, Omnichannel Sobi

Redefining Engagement: Trust, Technology, and Transformation

2:20 PM Track A: Fireside Chat: Operationalizing Omnichannel in Rare Disease

In rare disease, scale is limited, but impact is amplified. This panel explores how Sobi is translating omnichannel strategy into a highly coordinated operating model that delivers measurable, week-to-week impact across brands.  

  • Embedding omnichannel leadership directly within brand teams to ensure strategy is tightly aligned with real-time market dynamics and field execution
  • Centralizing measurement across brands to create a consistent, scalable view of performance and enable faster cross-brand learning
  • Integrating data science, CRM, and inside sales into a single operating rhythm to eliminate silos and accelerate execution
  • Establishing a weekly data → insight → action cadence to move beyond static planning and enable continuous optimization
  • Prioritizing high-value HCP and patient touchpoints where precision and personalization drive disproportionate impact in rare disease 

Check out the incredible speaker line-up to see who will be joining Kristi.

Download The Latest Agenda