Jenny Rudolph

This fireside chat will explore how commercial and value & access teams are using AI tools like Copilot and Authentic AI to strengthen account profiling, improve coordination, and build a more complete view of customer needs. The discussion will focus on practical in-house use cases, cross-functional collaboration, and how shared customer intelligence can help teams align around customer goals rather than competing priorities. 

• Building a more complete customer view with AI-driven insights and data
• Using shared intelligence to align commercial and market access teams around customer goals
• Applying AI tools like Copilot and Authentic AI to improve account profiling and coordination
• Moving from siloed engagement to more collaborative, strategic customer conversations